The Production Guild of Great Britain Privacy Policy

Introduction
The Production Guild of Great Britain (“we”, “our”, “us” or “our organisation”), are committed to recognising and respecting the importance of protecting your privacy and personal data. 

This Privacy Policy details the steps we take to protect your personal data when you visit productionguild.com (our “Website”), as well as when you contact us, or apply to become or already are a supporter, affiliate, business partner, platinum partner or Members to access our services. 

Who we are 
We are a data controller in relation to the personal data that we collect, use or hold about you and we are responsible for protecting it in line with data protection laws.. As data controller we have registered with the Information Commissioner’s Office and our registration number is Z5000140.

If you have any questions about this Privacy Policy or our privacy practices, please contact us by email at [javascript protected email address] .

How and when we collect your personal data 
We collect personal data about you from a variety of sources, including:

• from you directly, when you apply to sign up to receive our services by becoming a or already use our services as a:
  • Supporter; or
  • Affiliate; or
  • Business partner; or Platinum partner (collectively called “Partners”);
  • Collectively called “Non-Members”
  • Members (such as Full Member, Supplementary Member and Permanently Employed Member - collectively called "Members”)); or
  • Other Non-Members (such as graduate accounts).

• when you visit or use our Website such as in order to contact us;
• from information we generate about you during our relationship with you either as a visitor to our Website or as a supporter, affiliate, Partner or Member, such as data collected from cookies and other similar technologies which are described in our Cookies Policy; and
• from information we collect about you from other sources, such as;
  • when our existing supporters, affiliates, Partners or Members nominate you to receive marketing email communications from us because you are a staff member at the nominating organisation;
  • when you apply to become an affiliate, Partner or Member, the referees you provide contact details for as part of the application process,
  • may be contacted and may provide information about you;,
  • Social media accounts

What personal data we collect

• The personal data we collect from Non-Members such as supporters, affiliates, Partners and Members directly may include:
  • Personal details and contact information such as: your name, email address, telephone number and address;
  • Account details e.g. email address and password;
  • Information about the organisation you are contacting from such as: the company/organisation name, names of company directors, other business the company/organisation has interest in and your job title and role;
  • Information from your biography and/or CV such as;  your social media accounts, website, details about your production experience, previous employment and work; and
  • Payment details such as: invoices, bank, card details and billing address.

• When you contact us via the Website, we may collect and process personal data such as:
  • Personal details and contact information such as: your name, email address; and
  • Communications with you such as: any other information you provide when contacting us and when we respond to you.
     

 You are not required to provide any of this information, but if you do not, we may not be able to provide you the requested service or complete your transaction.

• When you are visiting or using our Website, we collect and process other types of information about you, such as:
  • Technical information collected from your computer or mobile device when browsing our Website e.g. your IP address, your location (by country, state and city), device type, browser type, operating system; and
    • Information generated about you e.g. the communication which takes place when you contact us and information about your visit to our Website such as, the pages you visit, how often you use our Website, all of which help us to understand your interests.
• We collect information about you from other sources, such as:
  • Information related to nominations of staff members in your organisation that have been put forward;
  • Information provided by way of references from the referees you have put forward; and
  • publicly available information on social media e.g. your images and any information you post on social media.

• How we use your personal information and the legal basis on which we us it

How and when your personal data is shared?

We may  share your personal data under the following circumstances:

• As part of our services:
  • where we receive industry work requests from [employers] for information about Members in a certain grade (such as producers or production accountant). We will provide such industry requests with a list of the relevant Members only – availability lists. This list will not be tailored or amended by us.
     
  • We publish information about our Members which can be accessed by our Members and supporters, affiliates, partners or group companies (a list of these companies can be found on our site).

• With our service providers and business partners – such third parties belong to the following categories;
  • Companies that help us process our payments such as Stripe and GoCardless.
  • Professional service providers, such as messaging services, IT software providers, marketing and research agencies, profile and behavioural analytics companies and website hosts who help us run our organisation.
  • Credit reference agencies, law enforcement and fraud prevention agencies, so we can help tackle fraud.
  • Governmental bodies and regulators to comply with our legal obligations.

Further details about the specific third parties we engage can be provided on request.

• Aggregate statistics

We may disclose anonymised data (such as aggregated statistics) about the users of our site in order to describe our sales, customers, traffic patterns and other site information to prospective partners, advertisers, investors and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifying information.

• As required by law

We may occasionally be required by law, court order or governmental authority to disclose certain types of personal data. Examples of the type of situation where this would occur would be:

in the administration of justice; or where we have to defend ourselves legally.
 

• In the context of a transaction

Finally, in the event of a reorganisation, sale or takeover we may need to disclose personal information.

We may share your personal data with potential partners, service providers, advisors, and other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell or transfer all or a portion of our assets or business. Should such a sale or transfer occur, we will use reasonable efforts to obligate the entity to which we transfer your personal data to use it in a manner that is consistent with this Privacy Policy.

• Your rights
  You have certain rights in relation to your personal data, as set out below. If you would like further information in relation to these or would like to exercise any one of them, please contact the [javascript protected email address]. In certain circumstances, you have the right to request that we:
  • inform you about the collection and use of you personal data (as described in this Privacy Policy);
  • provide you with a copy of any personal data which we hold about you;
  • update any of your personal data which is out of date or incorrect or incomplete;
  • delete any personal data which we hold about you if it is no longer necessary in relation to the purposes for which it was collected or processed (or, in some instances, where you have withdrawn your consent or objected to the processing);
  • restrict the way that we process your personal data;
  • to move, copy or transfer your personal data for your own purposes across to a third party;
  • consider any valid objections which you have in relation to our use of your personal data (where we are relying on our legitimate interests as the basis for the processing; and
  • stop processing your personal data for a specific purpose, where such processing is based on you having given consent to such processing. . To withdraw your consent, please contact [javascript protected email address].

We will consider all such requests and provide our response within the time period stated by applicable law.  Please note, however, that certain personal data may be exempt from such requests in certain circumstances, which may include if we need to keep processing your personal data for our legitimate interests or to comply with a legal obligation. There will be certain circumstances where the right does not apply to you under law and we will review this when we consider a request. 

We may request you provide us with information necessary to confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request at all in such circumstances.

If you have any questions or concerns about our use of your personal data, please contact [javascript protected email address] .

• Keeping us updated
  It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your working relationship with us.

• Security
  We implement physical, technical and organisational security measures designed to safeguard the personal data that we process. These measures are aimed at providing the ongoing integrity and confidentiality of your personal data. We evaluate and update these measures on a regular basis. However, no information system is impenetrable, so we cannot guarantee the absolute security of your information.

• Further questions or making a complaint
  If you would like to discuss or exercise any rights you may have, please contact [javascript protected email address]

You may also make a complaint to the data protection supervisory authority in your jurisdiction. For the UK, this is the Information Commissioner's Office (https://ico.org.uk/). Alternatively, you may seek a remedy through local courts if you believe your rights have been breached.

Data protection officer

Our appointed compliance officer in respect of our data protection activities is:
Hannah Matthews[javascript protected email address]
 

Changes to this Privacy Policy

We may occasionally update this Privacy Policy. When we do, we will revise the "last updated" date at the bottom of the Privacy Policy. Please ensure that you frequently check this Privacy Policy for any updates.

Last updated on 17th October 2023