Production Co-ordinator

About CineArk

CineArk is a leading film production and TV equipment rental houses. We offer storage, maintenance and technical support to film crew working in the industry. We are a young company, but our commitment to innovation, technical excellence and customer support has quickly established us as a leading company within the industry and we service many of the high-end feature films, TV productions and TV commercials in the UK.

Brief description of role

We are seeking a Production Co-ordinator to become an integral part of our busy and fast-paced production support team, working closely with major UK-based feature film and TV productions. This role blends traditional coordination and scheduling duties with a consultative, client-facing approach – ideal for someone with a background in recruitment, estate agency, or a production office environment.

This is an exciting, dynamic opportunity that requires a self-motivated, highly organised individual with a proactive mindset, strong communication skills, and the ability to manage multiple projects under pressure.

Role and Responsibilities

• Coordinating production accounts and ensuring prompt responses to closure, overseeing every stage between.
• Taking full ownership of account coordination from initiation to closure, overseeing every stage in between.
• Account responsibilities for large accounts.
• Building customer quotes using kit lists, schedules and co ordinating equipment availability.
• Supporting the accounts dept with invoicing, customer purchase orders and any adhoc account queries.
• Liaising with internal departments on support requests, repairs and logistics.
• Booking and holding interdepartmental meetings.
• Raising and processing outbound purchase orders for production office team.
• Researching/updating the customer databases and asset management platform.
• Client outreach and business development.
• Attending networking events, when required.

Candidate Requirements:

• Excellent verbal and written communication skills
• Common sense and initiative, with the ability to work unsupervised under pressure
• Ability to work to tight deadlines often whilst multitasking numerous accounts.
• People skills – must be able to build strong relationships and customer rapport.
• Conscientious with a positive can-do attitude
• Ability to learn at a fast pace
• Strong organisational and time management skills
• Flexibility – the company priorities often change unexpectedly, candidate needs to possess the ability to switch tasks at short notice, to meet the business needs
• Discretion – working in highly sensitive areas of film production
• Computer literate – strong competency with the MS Office suit – Outlook, Excel, Word

Desirable but not essential

• Apple OS with ability to learn new programs quickly
• Previous experience of CMS tools would be beneficial
• Interest in film

Working Conditions

• 42.5 hours per week, working shifts within our main hours of business of 8am to 6pm – with flexibility to work outside of these hours if required
• Monday to Friday
• Holiday – 20 days per year plus UK bank holidays